Frequently Asked Questions
Everything you need to know about Spark Paws gear.
How do I find the right size for my dog?
We recommend measuring your dog's chest and neck girth and referring to our detailed size guide on each product page. If your dog is between sizes, we suggest sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in original, unworn condition with tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International shipping times vary by destination but generally range from 10-21 business days.
Are your hoodies and jewelry safe for pets?
Absolutely. All Spark Paws products are designed with pet safety as a priority, using non-toxic materials, reinforced stitching, and lead-free metals in our jewelry.
Can I wash Spark Paws apparel in a washing machine?
Yes, most of our apparel is machine washable. We recommend using a cold, gentle cycle and hanging the items to air dry to preserve the fabric quality and print longevity.
Do you offer matching sets for humans?
Yes! We specialize in 'Human & Dog' matching sets. Look for the 'Matching Sets' category on our menu to find coordinated hoodies and accessories for you and your pup.